Privacy Policy

1. Introduction

Servis Lakaz is a platform that connects customers with local service providers in Mauritius. We respect your privacy and are committed to protecting your personal information.

2. Information We Collect

We only collect information necessary to operate the platform.

• Full name
• Email address
• WhatsApp number
• Profile photo (optional for service providers)

3. How We Use Your Information

We use your information to:

• Create and manage user accounts
• Display provider profiles on the platform
• Allow customers to contact service providers
• Respond to inquiries or support requests
• Maintain the functionality and security of the platform

4. Public Provider Information

Information provided by service providers such as name, WhatsApp number, profile photo, service category, and business information may be publicly visible on the platform so customers can contact them.

5. Data Security

We take reasonable measures to protect your information and keep the platform secure.

6. Cookies and Sessions

Servis Lakaz only uses essential session technologies required for authentication and core platform functionality. We do not use advertising, analytics, or marketing trackers.

7. Data Retention

We keep personal information only while an account remains active. If a user deletes their account or profile, associated personal information is permanently removed from the platform.

8. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your account and personal information

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.