Terms of Use

1. Introduction

Welcome to Servis Lakaz. These Terms of Use govern your access to and use of the Servis Lakaz platform and website (servislakaz.com), which connects customers in Mauritius with local home service providers.

By accessing or using Servis Lakaz, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use the platform.

2. Eligibility

You must be at least 18 years old to use Servis Lakaz. By using the platform, you confirm that you meet this requirement.

3. Description of Service

Servis Lakaz is an online platform that allows customers to find and contact independent home service providers in Mauritius.

Servis Lakaz does not employ, supervise, or control service providers. We simply provide a platform that helps customers connect with providers.

Any agreement, service, or transaction takes place directly between the customer and the provider.

4. User Accounts

When creating an account, you agree to provide accurate and up-to-date information.

You are responsible for maintaining the security of your account and credentials.

If you believe your account has been accessed without authorization, please contact us at support@servislakaz.mu.

5. Provider Responsibilities

Service providers agree to:

• Provide accurate information about their services and business
• Respond professionally to customer enquiries
• Comply with applicable laws and regulations in Mauritius
• Only publish lawful and accurate content on the platform
• Avoid fraudulent, misleading, or illegal activities

6. Prohibited Conduct

Users must not:

• Post false, misleading, or harmful content
• Harass, threaten, or abuse other users
• Use automated tools to scrape or extract data from the platform
• Attempt to gain unauthorized access to accounts or systems
• Use the platform for unlawful purposes

7. Account Suspension or Removal

We reserve the right to suspend or remove accounts that violate these Terms, misuse the platform, or engage in fraudulent or harmful activities.

8. Intellectual Property

All content, branding, logos, text, and platform design on Servis Lakaz are the property of Servis Lakaz and may not be copied, reproduced, or used without permission.

9. Disclaimers and Limitation of Liability

Servis Lakaz does not guarantee the quality, availability, safety, legality, or outcome of services offered by providers listed on the platform.

We are not responsible for disputes, damages, losses, or issues that may arise between customers and service providers.

The platform is provided "as is" without warranties of any kind.

10. Governing Law

These Terms are governed by the laws of Mauritius. Any disputes related to these Terms or the use of Servis Lakaz shall be handled by the courts of Mauritius.

11. Changes to These Terms

We may update these Terms from time to time. Updated versions will be published on this page with a revised last updated date.

12. Contact

If you have questions about these Terms, please contact us at contact@servislakaz.com or visit our Contact page.